What is your returns policy?
We value our customers and want to ensure you love your purchase, but if for some reason you need to return an item, simply send us an email and we will guide you through the returns process.
We accept returns and exchanges within the first 7 days of receiving your order (*excluding sale items). All items being returned must be as new, unused and in their original packaging. Once returned to us, we will inspect the goods and issue either a credit note or exchange for the product(s).
Please be mindful shipping costs are non-refundable and the responsibility of the customer. We strongly encourage a track-and-trace parcel service when returning items to us, as we cannot be held responsible for merchandise damaged or lost in return shipment..
Saint Lenny reserves the right to refuse returns or exchanges of any merchandise that does not meet the above return conditions.International items are not eligible for return or exchange.
My order was lost or damaged, what do I do?
In the event of a lost package or damaged item please contact us immediately via the contact page. For damaged goods, we will require photographs of the damaged item and/or packaging your item was sent in.